Critical error in the World of tanks launcher. Solutions inside

Click on the section title to see full information, or on the error description to find out the solution.

What is a launcher

If you installed the game not through Game Center, but using a launcher, then in the folder with the installed game you will find two files with which you can launch the game:

1. game client - WorldOfTanks.exe;
2. Game launcher - WOTLauncher.exe.

If you launch the game using a shortcut on the Desktop or from the Start menu created when installing the game, then the launcher is launched. The launcher window looks like this:

If you click on the “Play” button in the launcher, the game client file (WorldOfTanks.exe) will launch. His window looks like this:

The launcher is a dispatcher program that allows you to quickly find the necessary information about the game, change basic settings, find out the latest news, go to the official portal and the project manual, social networks and the Premium store, top up your account and enter the game itself.

After launching, the launcher automatically checks the integrity of the game files and compliance of the game client with the latest version and, if necessary, updates the game to the latest version.

Additional launcher features

Through the launcher, you can also run the game in safe mode or run the game with the graphic settings reset. To do this, click on the arrow next to the “Play” button and select the desired mode.

• Running the game in safe mode is useful if you are playing with modifications and encounter problems while playing. To check if the problem is related to mods, run the game in safe mode. Installed mods will be disabled until the next restart of the game.
• If after starting the game you hear the introductory music, but the screen is black or the message “OUT OF RANGE” is visible on it, launch the game and reset the graphic settings.

Update 1.4.1 does not download

For the launcher and game client to work correctly, a constant connection to the Internet is required.

If you have difficulties updating the game client from version 1.4 to version 1.4.1 via the launcher, use an alternative method of installing the update. For this:

1. Download the 1.4.1 update files yourself using the links below:
   • File No. 1(136 MB, MD5 checksum:):
     directly or via torrent.
   • File No. 2(185 MB, MD5 checksum:):
     directly or via torrent.
   • File No. 3(needed only for HD client, 199 MB, MD5 checksum:):
     directly or via torrent.

2. Move the downloaded files to the Updates folder, which is located in the folder with the installed game (for example, C:\Games\World_of_Tanks\Updates). List of files to be moved:

• wot_1.4.1.19471_1.4.0.19449_client.wgpkg,
• wot_1.4.1.19471_1.4.0.19426_sdcontent.wgpkg,
• wot_1.4.1.19471_1.4.0.19426_hdcontent.wgpkg (this file is needed if you are updating the HD client).

3. Launch the game launcher (file WoTLauncher.exe, which is located in the folder with the installed game) and wait until the update is installed.

Failed to unpack updates

If you see this message on your screen, follow the instructions below (one at a time until the problem is resolved):

Method 1

Check your computer for malware: viruses, spyware, etc. To scan, we recommend using the following free utilities:

• Virus Removal Tool (from Kaspersky);

Method 2

1. hard drive for errors. The check should be performed for the local drive on which the game is installed.
2. In the antivirus settings, the game client is in the trusted zone.
3. Clear the “Update” folder, which is located in the folder with the installed game client (for example, C:\Games\World_of_Tanks).
4. After completing these steps, find the file in the folder with the installed game - WOTLauncher.exe, right-click on it and select “Run as administrator”.

Method 3

1. Disable antivirus programs completely.
2. Find the file in the folder with the installed game - WOTLauncher.exe, right-click on it and select “Run as administrator”.
3. Wait until the update is installed.

Method 4

1. an additional Windows user account with administrator rights.
   

   When creating an account, use only Latin characters.

2. Log in to your computer using the account you created.
3. Launch the game.

Method 5

1. RAM.
2. Run as administrator.
3. Wait until the update is installed.

"Bootloader Update: Checking for Updates"

If the status bar shows "Bootloader update: checking for updates", do the following:

1. Clear cache "".
2. Check access to the update server. For this:
   • Press the keyboard shortcut Win+R, in the “Open” field enter cmd, press OK.
   • ping update.worldoftanks.ru. Click Enter.
   • Make sure that the number of packets sent equals the number received.

"Web page could not be displayed"

If you see the message “The web page could not be displayed” on your screen, try resetting Internet Explorer. For this:

1. While in your internet browser, click Alt, then click Tools > Internet Options.
2. In the window that appears, select the “Advanced” tab and click on the button Reset.
3. In the “Reset Internet Explorer settings” window that appears, activate the “Remove personal settings” option and click on the button Reset.
4. After completing the above steps, restart Internet Explorer.
5. Launch the launcher and wait for the game client to automatically update.

Can't click on the "Play" button

If the Play button is grayed out and cannot be clicked, do the following:

1. Reinstall Internet Explorer after uninstalling the existing version of this browser.
   • For Windows Windows 7, Windows 8:
     • Uninstall Internet Explorer:
       Click Start > Control Panel > Programs and Features > Turn Windows features on or off, and in the list of Windows features, uncheck Internet Explorer. In the window that opens, click the button Yes. Restart your computer.
     • 
       IE 9 for Windows Vista/7/8 x32 ;
       IE 9 for Windows Vista/7/8 x64 .
   • For Windows XP:
     • Uninstall Internet Explorer:
       Click Start > Run. In the “Open” field, enter the command appwiz.cpl and click on the button OK. It may take a few seconds to create the program list. Scroll down the list and select "Windows Internet Explorer" and then click the button Delete. Restart your computer.
     • Download the Internet Explorer browser installer:
       .
     • After installation, restart your computer.
2. Update Adobe Flash Player to the latest version from the manufacturer's website.
   

   It is advisable to update/install Adobe Flash Player through the Internet Explorer browser.

   • Click on the link or copy and paste it into the address bar of Internet Explorer.
   • On the loaded page, uncheck the boxes and click on the button Install now.
   • Save the file and follow the installer's instructions.
3. Reinstall Java. To do this, download Java from the manufacturer's website or from our server.

The launcher automatically restarts with the error “An unhandled exception is occurring”

Typically, this problem occurs due to damage to some operating system components:

To resolve the problem, follow these steps in sequence.

Antivirus scan

Check your computer with antivirus software other than the one installed (for example, the free Dr.Web CureIT utility or the free Kaspersky Virus Removal Tool), as it may be damaged by a virus and not indicate the presence of malware.
It is recommended to carry out the test in safe boot mode.

System integrity check

1. Click Start(for Windows 8, Windows 10: press the keyboard shortcut Windows + R), in the "Open" field enter cmd, then right-click on the file cmd.exe and select "Run as administrator".
2. At the command prompt, enter Sfc/Scannow and press Enter.
3. Wait until the system check is completed.

Reinstalling Internet Explorer

For Windows Vista, Windows 7, Windows 8, Windows 10:

1. Uninstall Internet Explorer:
   Click Start > Control Panel > Programs and Features > Turn Windows features on or off, and in the list of Windows features, uncheck Internet Explorer. In the window that opens, click on the button Yes. Restart your computer.
2. Download the Internet Explorer 11 browser installer for 32-bit and 64-bit Windows.
3. After installation, restart your computer.

For Windows XP:

1. Uninstall Internet Explorer:
   Click Start > Run. In the "Open" field, enter the command appwiz.cpl and click on the button OK. It may take a few seconds to create the program list. Scroll down the list and select Windows Internet Explorer, and then click the button Delete. Restart your computer.
2. Download the Internet Explorer browser installer: Internet Explorer 8 for Windows XP.
3. After installation, restart your computer.

Reinstalling Microsoft Visual C++

1. Remove all Microsoft Visual C++ components installed on your computer:
   • Click on the button Start and open Control Panel.
   • Select Programs and Features or Add or Remove Programs.
   • Select and remove all Microsoft Visual C++ libraries.
   • After removing the libraries, restart your computer.
2. Download and install the following libraries in the order listed:
   • Microsoft Visual C++ 2008 (x64)
   • Microsoft Visual C++ 2010 (x64) (optional for 64-bit systems only).
3. After installing the libraries, restart your computer.

Installing MSXML 4.0 Service Pack 3:

1. Follow the link and click Download.
2. Check the msxml.msi checkbox and click
3. Run the downloaded file and follow all the steps to install the package.
4. After installation is complete, restart your computer.

If after following all of the above recommendations the problem persists, contact the service center to correctly reinstall the operating system.

Failed to download updates

If you see this error message when launching the launcher, follow the instructions below (one at a time until the problem is resolved).

Method 1

1. Click on the button Start Win+R). In the "Search programs and files" field, enter cmd.
2. cmd.exe- right-click on it and select “Run as administrator”.
3. At the command prompt, enter the command ipconfig /flushdns and press the key Enter.
4. Then enter the command ipconfig /registerdns and press again Enter.

Method 2

1. Open the folder with the game installed (for example, C:\Games\World_of_Tanks).
2. Find the WOTLauncher.cfg file in the folder and open it with a text editor (Notepad, Notepad+, etc.) to edit it.
3. Using a combination Ctrl+F find the line 3 .
4. Replace the number in it 3 on 2 (if worth 2 , then vice versa).
5. Save your changes and close the file.
6. Launch the launcher and try to update.

Failed to connect to the update service via http

If you see one of these messages on your screen, follow the instructions below (one at a time until the problem is resolved):

Method 1

1. Click the button Start. (For Windows 8: Press the keyboard shortcut Win+R).
2. In the Start Search field, enter cmd.
3. The file will be displayed in the search results cmd.exe- right-click on it and select “Run as administrator”.
4. In the command line that appears, enter the command ipconfig /flushdns and press Enter.
5. Then enter the command ipconfig /registerdns and press the key again Enter.
6. Launch the launcher and try to update.

Method 2

As a workaround, try setting your DNS server addresses to Google's public DNS server addresses. For this:

1. Click Start, in the menu that opens, select “Control Panel”.
2. In the View box at the top right, select Small Icons to make it easier to find.
3. Select "Network and Sharing Center" from the menu.
4. In the menu on the left, click "Change adapter settings."
5. Right-click on the connection icon for which you are going to change the DNS settings. In the menu that opens, select “Properties”.
6. In the window that opens, select the “Network” tab.
7. In the “Checked components are used by this connection” field, select “Internet Protocol Version 4 (TCP/IPv4)”. To the right, below the field, click the button Properties.
8. At the bottom of the window that opens, on the “General” tab, check the box next to “Use the following DNS server addresses” and enter the following addresses: 8.8.8.8 And 8.8.4.4.
9. Click OK to save changes. Restart your network connection (disconnect and reconnect) or restart your computer.
10. Launch the launcher and try to update.

Method 3

1. In the antivirus settings to the trusted zone.
2. Launch the launcher and try to update.

Method 4

1. If you have a router, try connecting to the Internet directly, bypassing the router.
2. Launch the launcher and try to update.

Probably many of you have encountered this problem in the game launcher: Critical error. Error starting the game. The application cannot continue running. Details in the log file

Let's look at the screenshot of the problem.

For example, I encountered it twice during my entire use of the game World of Tanks.

There are different solutions to this problem, from reinstalling the game to fiddling with the registry and updating Microsoft system files. All errors are written to a file WOTLauncher.log in the folder with the installed game (according to the standard C:\Games\World_of_Tanks)

These instructions are suitable for both checking the full version and updating. You can check the checksums in the file manager “ ” or with a separate utility “ ” ().

Initially, you should place the downloaded checksum file () in the same directory as the installer or patch file.
The file is relevant for version 0.8.6 and patch.

In "Total Commander"
1. Go to the folder with the checksum file, select it and run it;

In "MD5summer"
1. Place the file “md5summer.exe” in the folder with the checksum file and the installer;

5. If no errors are found (which will be indicated by a green indicator), then the client installer is original and was downloaded completely (not damaged);

6.If errors were detected (red indicator), the installer is damaged and you need to download it again.

6. Solving the problem with the Critical error of the launcher from Wargaming (Problems when starting the client/launcher)

If a critical error occurs when you try to launch, the client crashes, or the game does not launch, follow these steps:

Install the latest drivers for your video card from the manufacturer's website:
« »
" " or

Install the latest version of "DirectX" for your operating system:
Download this software from the official Microsoft website:

If you do not have the following libraries installed, be sure to install them:

« Visual C++ 2008

« Visual C++ 2010» Download this software from the official Microsoft website:

« NET Framework» All of the following versions must be present in the system. Download this software from the official Microsoft website:

Possible audio problems, then install the latest drivers for your audio card from the manufacturer’s website:

7. Why doesn't the "Launcher" of the game client work? Here are more versions of solutions to problems from Wargaming

Problem 1
Description: “Critical error. Updates could not be installed. The application cannot continue to work. Detailed information is available in the log file."
Solution:
Close the game client, delete the “wargaming.net” folder by going to:
"Vista", "Windows 7" C:\Users\UserName\AppData (is a hidden folder)\Local\Temp\wargaming.net\
"Windows XP" C:\Documents and Settings\UserName\Local Settings\temp\wargaming.net\
(where "UserName" is your Windows account name)

You can also get to the folder without changing the visibility settings. Enter “%appdata%” (without quotes) into the address bar of Explorer, or use “TotalCommander”.

Clear the “Updates” folder located in the root directory of the game (example: C:\Games\World_of_Tanks\Updates). At the time of updating, we recommend temporarily disabling your antivirus software.

Launch Launcher. In the Launcher settings, enter port 6881 for incoming connections and activate the “Allow torrent use” setting, click OK. Restart Launcher and wait for the client to automatically update. Turn on your antivirus software. Try adding the game folder to the trusted zone of your antivirus.

First, perform a full scan of your computer for viruses.
Also try to create a new Windows account (new user) and run it under this account.

Problem 2
Description: “Critical error: Unable to download updates via http. The application cannot continue running. Detailed information is available in the log file." Published: 06/20/2013, 00:23

Dear site readers!

Today we will talk about errors in World of Tanks and how to solve them. There are many reasons for critical errors in wot, we have selected the most common ones and now we will tell you how to fix them. The methods we have proposed to fix problems with the game are not the only ones. We want you to understand this right away. If any solution does not help you, remember that there is always another way to restore access to World of Tanks. Write in detail about your problem in the comments, we will definitely answer you. So, what are the errors:

Critical error WOT error when starting the game

There are several ways to eliminate this critical error, and we will tell you about them. Most often this an error occurs when the World of Tanks launcher does not work.

What to do?

First of all, remember if you have recently installed new . If the error occurs after installing them, simply clear the /res_mods folder in the game's root directory.

If it's not a matter of mods, it's worth checking that the drivers installed on your computer are up-to-date. In particular:

• Nvidia or Radeon video card driver
• DirectX driver

Why doesn't the World of Tanks launcher work?

What is a launcher for the game World of Tanks- launcher, or rather launcher (from the English launcher - launch, starter) is a program for launching an application. In this case, this is a window in which you see the “Play” button.

There are many reasons why the wot launcher may not work. But most often they are associated with problems installing updates, which we will mention below. That is, this error when starting the game is not associated with you or your PC. This is a Wargaming problem and the developers are already working on fixing it. Just wait a little and the problem will go away when the World of Tanks update comes out with a patch for this error.

World of Tanks launcher does not work on Windows

This problem is very common in various versions of the Microsoft Windows operating system. The launcher error may occur on:

• Windows 7;
• Windows 8;
• Windows 8.1;
• Windows XP;
• Windows 10

What to do?

The easiest way to solve the launcher error when starting the game for all versions of Windows. You need to open the folder where the World of Tanks game is installed and run the executable file worldoftanks.exe there. This way you will launch the game bypassing the launcher. But remember that you must have the current version of World of Tanks, only then can you use this instructions for eliminating errors with the launcher.

Critical error in World of Tanks: update could not be installed

The main problems with the World of Tanks game are related to updates. During the update process wot can:

• internet freeze,
• the update server may be unavailable for a short time,
• The update itself may not be correct specifically for your hardware configuration or game with mods installed on it.

If you were unable to install the update, you need to try to start the update download process again. To do this, use wot launcher which we talked about above. If it is, you need to delete and reinstall the game.

World of Tanks script error

This category of problems is due to the fact that World of Tanks cannot run the script for executing commands to launch and normal operation of the game. Typically, this error occurs due to the fact that an antivirus is installed on the player’s computer, which controls key functions. It can block certain files on the PC depending on the antivirus settings.

Also, the script error is related to the inability of the updated version of World of Tanks to recognize the current versions of files in the game folder. This occurs due to errors in updating the game or because the scripts have been corrupted in some way. Checking the hash and checksum of all files downloaded from the World of Tanks website or simply reinstalling the game will help here.

Error 0xc000007b

Perhaps one of the most common problems associated with games is error 0xc000007b. It means that Windows system files are damaged or you have made operating system settings, limiting the ability to run certain libraries.

It happens that players abuse graphics settings, creating problems for the video card driver in executing certain sets of commands required for . To resolve this error, try to set the default values ​​where you changed them.

World of Tanks game does not start error d3dx9_43.dll

The file d3dx9_43.dll is the standard DirectX library. To resolve this error, install the latest version of DirectX on your computer. Please note that some versions of Windows and other operating systems do not install drivers as standard. Moreover, they are not included in the package and are a third-party application. It's just that almost everyone uses it. Therefore, this set of drivers must be installed manually. Then the d3dx9_43.dll error in World of Tanks will be eliminated.

World of Tanks is an online computer game that simulates tank battles during the Second World War. The game is highly realistic and detailed. The World of Tanks features more than 240 combat vehicles. Installation on your computer takes a long time, but this game is definitely worth the wait.

After installation is complete, a shortcut is placed on the desktop that is linked to the file WotLauncher exe. A launcher is a program that checks for client updates before launching the game, and only then launches the applications directly. In addition, in the launcher window we can see a brief description of the game, links to the website, to the technical support section, a link to the forum and a link to registration. Yes, in World of Tanks you can first download the client, and only then register in the game.

In some cases, if the game is installed incorrectly, the World of Tanks launcher may install crookedly. In some cases, you can download a separate file rather than reinstalling the entire game at once. On various forums, tankers often complain about problems with the launcher, so the original version of the file is posted online so that in case of problems, you delete your launcher on your computer and download a clean one without damage. Download WotLauncher exe You can follow the link at the bottom of this article. This is the official launcher, so you don't have to worry about it messing up other game files.

What might cause problems with the WotLauncher exe file?

• Incorrect installation of the game (The connection was lost during the installation process or there may be another problem).
• Viruses on the computer (Some viruses change exe files, or simply delete them).
• Installation of modifications and updates is difficult.

Is it necessary to download WotLauncher exe to solve the problem?

How to download and install World of Tanks

World of Tanks is an online computer game that simulates tank battles during the Second World War. The game is highly realistic and detailed. The World of Tanks features more than 240 combat vehicles. Installation on your computer takes a long time, but this game is definitely worth the wait.

After installation is complete, a shortcut is placed on the desktop that is linked to the file WotLauncher exe. A launcher is a program that checks for client updates before launching the game, and only then launches the applications directly. In addition, in the launcher window we can see a brief description of the game, links to the website, to the technical support section, a link to the forum and a link to registration. Yes, in World of Tanks you can first download the client, and only then register in the game.

In some cases, if the game is installed incorrectly, the World of Tanks launcher may install crookedly. In some cases, you can download a separate file rather than reinstalling the entire game at once. On various forums, tankers often complain about problems with the launcher, so the original version of the file is posted online so that in case of problems, you delete your launcher on your computer and download a clean one without damage. Download WotLauncher exe You can follow the link at the bottom of this article. This is the official launcher, so you don't have to worry about it messing up other game files.

What might cause problems with the WotLauncher exe file?

• Incorrect installation of the game (The connection was lost during the installation process or there may be another problem).
• Viruses on the computer (Some viruses change exe files, or simply delete them).
• Installation of modifications and updates is difficult.

Is it necessary to download WotLauncher exe to solve the problem?

How to download and install World of Tanks