Tom Clancy's the division freezes. Technical problems of The Division (PC versions) and their solutions

Tom Clancy The Division was released on PC as part of beta access quite recently, but thousands of players have already contacted support with numerous errors, lags, bugs and other problems. Here you can find all possible solutions for the most common problems in Tom Clancy The Division.

#1 The Division doesn't crash when loading the game

Update Windows and restart your computer.

#2 White screen when launching The Division

Before launching the game from Steam, open steamapps/common/the division

Right click on the executable and then open compatibility

Set compatibility with Windows 7

Save and launch the game from Steam.

#3 GPU issue while playing The Division

Update your drivers!

#4 Solution for MIKE error 20240078

This error is due to network problems. First, try rebooting your WiFi router, and try turning on the game again. If that doesn't work, you'll have to install WTFast. Be sure to make sure that you log out of your WTFast account after logging into the game, as otherwise you will experience bugs in the Dark Zone.

#5 Tom Clancy stopped working

For this problem, the solution described in section 1 helps.

#6 Control problems

First, make sure you update the drivers for your peripherals. Then try disconnecting and reconnecting all devices connected to your computer.

#7 Stuttering in multiplayer

Disable any software or applications running in the background, including antivirus software.

#8 Mouse problems – left and right mouse button bugs

Press Enter + Alt - this should fix all mouse problems.

#9 Lags in Dark Zone

If you installed WTFast to solve MIKE ERROR, make sure to log out before heading into the Dark Zone.

#10 Delta 20000933

UPDATE: This issue will be fixed in further beta patches, as stated by the developers

On March 8, 2016, the long-awaited release took place Tom Clancy's The Division. Naturally, the game was not without its problems. Regardless of the tests that were carried out before release, the game came out a little crude, or rather with errors. We will try to help you with technical problems in Tom Clancy's The Division. The game does not start, a black screen crashes when you start the game, shows low FPS in the game, or you do not speak Russian, then read our guide, in which we will help you solve all these problems.

The game is hardware demanding, so I provide you with the minimum computer settings for stable play at low graphics settings.

• OS: Windows 7/8.1/10 (x64 only)
• Processor: Intel Core i5-2400 | AMD FX-6100
• RAM: 6 GB
• Video card: Nvidia GeForce GTX 560 2 GB or AMD Radeon HD 7770 2 GB
• Hard drive: 40 GB
• DirectX: version 11
• Multiplayer: broadband connection 256 kbps or faster

Tom Clancy's The Division won't launch.

If you have the first problem at the start and the game does not start, we advise you to turn off your anti-virus programs before you start playing Division. The fact is that some files may be damaged due to the activity of these programs; they, of their own free will, can hide some important files in the quarantine zone, just like in the game. Due to this, the game will not launch as it will be missing basic components. Also try running the game from the desktop or from the root folder with administrator rights.

Tom Clancy's The Division black screen.

The main problem of all owners of NVIDIA video cards is a black screen in Tom Clancy’s The Division. When you start the game, there is sound, but there is no picture, there is only a black screen, just like a painting by Malevich. To solve this problem, use the keyboard shortcut Alt + Enter. This will put the game into windowed mode, which will allow you to display the entire image of the game interface. Next, create a character, start playing, and then return full-screen mode through the settings. Additionally, I would advise you to check for updates for your video card; NVIDIA is now actively and quite often releasing new drivers that fix errors and improve optimization in the same Division.

Tom Clancy's The Division is slow. Low FPS. Lies. Slows down (freezes).

These problems depend on your hardware, as well as the game settings. The main solution to all problems with Tom Clancy's The Division is to play with the game settings. First, update the drivers, second, update the game to the latest version, although it usually requires auto-update. Third - update your computer, yes this is easy to say, but if you want a real solution to all problems, then this is the best way out. Fourth - customize the game for yourself, change each setting and see the result, if you have NVIDIA - turn on Shadow Play, monitor the number of FPS, remove the setting or reduce it to maximum, then update the game and look again at the number of frames in the game, for me the game shows 50 - 65 FPS. So change the game settings and find the best option for optimal gaming.

There is no Russian language in Tom Clancy's The Division

Thanks to the developers of The Division for the complete translation of all dialogues and texts in the game. It's nice to play and hear Russian-speaking speech. Here both the voice acting and the text are translated to the highest level, just imagine, you play and hear the voice of Vin Diesel in The Division. This is really cool. The Russian language is selected when installing the game, and also depends on the Steam settings. You can also enable it in the game settings, or through the game parameters in the Steam client library. Additionally, check the integrity of the game cache, this is already a panacea for all ills.

Tom Clancy's The Division crashes. Kicks you out of the game

The game may upset you if you have little free RAM. If it is missing, then Tom Clancy's The Division will crash to the desktop. The best solution is to buy more memory, or disable all programs that use it. Also expect game updates. Don’t forget to enable information processing using memory on your hard drive, how to do this - read the manuals on the Internet, or write in the comments and we will send you a link to them.

Tom Clancy's The Division errors are popping up

There is another problem that players encounter, this is a lack of DLLs; to solve the problem, download the DLL Fixer program. It will help download missing files and fix some game problems.

There is no solution to my problem in Tom Clancy's The Division

If you have not found a solution to your problem, write a question in the comments and we will answer it and help you solve your gaming problem. Sincerely, administration of the site “Like in the game”!

Video walkthrough of Tom Clancy's The Division

Released yesterday from Ubisoft, and many owners of the PC version of the game encountered a number of technical problems. Portal Kotaku published a list of tips that can help you have a more comfortable time in the game. Here we have collected all The Division technical problems and their solutions.

Black screen

If you see a black screen when starting the game, then don’t panic right away. The problem can be solved by a simple key combination Alt+Enter, which will put the game into windowed mode - this will allow it to load.

Try disabling Uplay Overlay

If you are using a video card from Nvidia, then you may have trouble returning to full screen mode. In this case, we recommend disabling Uplay Overlay, this can be done in the settings menu Uplay. Shutdown Overlay It can also save you from the problem of mouse freezing.

Experiment with graphics settings

PC version it's literally replete with all sorts of graphics quality settings. In addition to the standard “Smoothing” and “Depth of Field”, there are as many as five settings responsible for the quality of shadows, and two settings that regulate the degree of reflections. Company Nvidia even published a detailed guide to graphics settings, indicating which of them have the greatest impact on performance.

Sound problems

If any are observed, then try changing the sound quality in the settings. To do this, right-click on the speaker icon in the taskbar, select “Playback devices”, open the default device properties and in the “Advanced” tab select the format 16 bit, 48000 Hz (CD Quality)

Mouse buttons don't work

This problem may occur if a game controller is connected to your PC - disconnect it. If the problem is not resolved, try the ALT+TAB key combination to switch to the desktop, and then back. If you are using a mouse from the company Razer, then disabling the software may also help.

UPD from 03/11/2016

Unable to complete the prologue

After completing the Brooklyn mission, some players are unable to travel to Manhattan. There are several options to fix this. The simplest is to simply restart the game, the surest is to replay the task. You can also find the gate yourself, after which you will be “released” into Manhattan. To do this, you need to return to the original location, walk along the street and then turn right - the road will lead you to the gate.

Only part of the screen is visible

In this case, you will have to make small changes to the ini file. It is located in C:\Users\your-username\Documents\My Games\Tom Clancy’s The Division. The file is called GFXSettings.Rogue_x64.xml, you need to open it using Notepad and enter the required width and height in the Resolution line. Don't forget to save the document.

New tasks are not issued at the base

This may happen due to the large number of players on the servers. The developers promise to fix the problem in the next patches, but for now they recommend just restarting the game.

Tom Clancy's The Division, like any other game, cannot do without errors, lags, FPS drops, crashes to the desktop, stutters and other problems. Here you can find all the solutions found to problems and fix them for a more comfortable game in Tom Clancy" s The Division.

Crashes to desktop

White screen on startup

GPU problems when playing Tom Clancy's The Division

MIKE Error 20240078 in The Division - Solution

The Division won't launch

Control problems

Multiplayer slows down in The Division

Problems with the mouse - bugs with the left and right mouse buttons

Tom Clancy's The Division - lags in the Dark Zone

The long-awaited release took place today Tom Clancy's The Division. And it’s clear that it wasn’t without problems. And this despite a whole series of testing of the game. Some players were never able to enjoy the game. If you have Tom Clancy's The Division won't start? Black screen? Does it slow down? No Russian language? Low FPS? Gives an error message? - then read our article for the solution to all these problems.

• OS: Windows 7/8.1/10 (x64 only)
• Processor: Intel Core i5-2400 | AMD FX-6100
• RAM: 6 GB
• Video card: Nvidia GeForce GTX 560 2 GB or AMD Radeon HD 7770 2 GB
• Hard drive: 40 GB
• DirectX: version 11
• Multiplayer: broadband connection 256 kbps or faster

Tom Clancy's The Division won't launch

Tom Clancy's The Division black screen

Tom Clancy's The Division is slow. Low FPS. Lies. Frizit

There is no Russian language in Tom Clancy's The Division

Tom Clancy's The Division crashes. Kicks you out of the game

Tom Clancy's The Division errors are popping up