We have already written about how, if you have access to the user account of an Android device, you can find out where and when he was, accurate to the meter and minute. Now we’ll tell you how you can find out where he is right now.
The Android Remote Control app was updated this week. It determines and shows on a map where the user’s smartphones and tablets are located, can make calls to them, and, if necessary, erases all data from them. The latest version has introduced a guest mode, with which you can find out the location of someone else's device.
To use this mode, you need to click on the list of accounts at the top of the screen, select the line labeled “Guest” and enter data from the Google account to which the smartphone or tablet belonging to another person is linked. Then you need to select the device of interest from the list. The application bypasses two-factor authentication for a Google account and does not request a code that is sent via SMS when you try to log in from unfamiliar equipment. The application does not save the login and password, and when closed or minimized, it automatically logs you out of someone else’s account.
Although Guest mode is intended for finding lost devices, it can be used to determine the location of almost any Android user, knowing the username and password for his account. Moreover, even bypassing two-factor protection, which is triggered in the event of an attempt to track through Google maps. At the time of searching, the other person’s device must be connected to Wi-Fi or a cellular network, or better yet, the GPS module must be turned on.
The age of progressive technologies has come and everyone now has their own mobile device or, in other words, a smartphone!
With the development of technologies in the field of development, the level of comfort of use, the level of permissible capabilities, and the capabilities of the device increased, its size changed and its power increased significantly. We have reached the point where a smartphone can compete with a personal computer in terms of capabilities and speed. But all progress has its price. And it is, of course, paid by the owners of these most progressive devices. The price category, like a sine wave, rushes from one extreme to another. The cost is formed from its “internals”, company and the presence of “new” status.
But no matter how expensive or cheap your smartphone is, it would be a shame to lose it. The question immediately arises of how you can find an Android phone.
It is for this reason, taking care of you, that Google has developed a system for tracking the device on which you are logged into your personal Google account. Now let's figure out how to search for a phone through a Google account from a computer or other smartphone.
Necessary requirements for searching
In order to track a lost device, you need at least one more device, from which you will actually perform the procedure itself.
It can be anything: a smartphone, a computer (most convenient) or a laptop. In fact, you can do everything you need even from an e-book (but this is already an extreme sport).
We list the basic requirements for performing a tracking operation:
- Having a free device that you have access to.
- Availability of the Internet (preferably not the neighbor's and powerful).
- Authorization on both devices in one Google account.
- The stolen phone must be turned on.
- The lost device must be connected to the Internet.
- The “Location” function must be active on it.
Ways to find a phone
Searching for an Android phone through a Google account can be done in different ways. If you have a computer or laptop, open your browser and go to the Google profile you logged into on the lost device. Then you need to go to “My Account”.
Scroll down the page and in the “Search for a phone” section, click “Proceed.”
In the next step, you need to confirm that the account is yours: enter your password and click “Next”.
To search, you can use the following options: call the device or view its location on the map. The “Last Sync” line will show the last time he had access to the Internet.
We'll talk about cards in the next paragraph, so click “Call”. After this, the music on the device will play loudly, even if the vibration mode or silent mode was turned on. In my opinion, this method is better to use if you cannot find a smartphone at home. Otherwise, he will only attract attention to himself.
Locking and deleting data
Now let's talk in more detail about how to find a lost smartphone through a computer using a search through Google Maps - this is the “Find” button. To perform this procedure, follow the algorithm given below, and we are sure that you will find the geolocation of your lost phone in a matter of minutes:
Each specific situation requires its own decisive action. Thus, a call within five minutes can both scare away the thief and draw attention to the phone lying peacefully and quietly in the grass on the side of the road, which will complicate his further searches.
The Lock feature is extremely useful, especially if you store highly personal and confidential information on your device. But, on the other hand, this will instantly destroy any possibility that a kind passer-by, seeing your phone lying on the ground, for example, will decide to call friends from your phone book. After all, he does not have access to contacts. You can put a password on the device and write a message that will be displayed on the screen.
The option of completely destroying data from the device should be used only in extreme cases, because this action cannot be rolled back. But the information will definitely not fall into the wrong hands! This will delete all information from the internal memory, and everything stored on the memory card will remain untouched. If you select this item, you will no longer be able to track your phone using the map, call it or block it with a password.
Search from another phone using the Find Device app
If you want to find your phone using another smartphone, then the “Find My Device” application is best for this. Go to the Play Store and type “find device” in the search bar. In the results, click on the name of the desired application.
Then click the "Install" button.
The next window will display the account that is used on this phone for Google services. Since we need to log into your profile, click “Log in as guest.”
Enter your password and click “Login”.
Allow the app to obtain your device's location. 
Other ways to find a phone
If for some reason you were unable to search for your phone using your Google account, then we have selected the most current methods for finding a lost device at the moment:
- Contact the police.
An authorized law enforcement representative will ask you all the necessary questions as quickly as possible, draw up a statement, and send a request for a warrant to track your device, indicating the number of the application you previously submitted. After receiving a response (most often positive), your phone will be tracked (or rather its location on the map) using triangulation (signal from the three nearest telephone towers from which the signal was received on your phone). Tracking may fail for the following reasons:
A. Your phone is turned off.
b. The attackers managed to reflash the device.
V. The phone is out of range and the signal cannot reach it.In such a situation, we can either wait for a miracle, hoping that the phone will answer the request, appear on the map and be tracked, or use other methods that we do not know about. (The deduction method is also good.)
- Use various unreliable paid services, of which there are so many on the Internet.
Be careful, because most often this is just a deception for the purpose of profit.
We hope that you managed to find your lost phone using your Google account and everything fell into place. We wish you good luck!
All mobile phones have one unpleasant property - getting lost. In addition, they are sometimes stolen. And, unfortunately, nothing can be done about this. Until recently, “sowing” an Android device outside the home meant parting with it forever without hope of return, because, unlike iOS, there were no search functions on Android. Today they exist, which means that the chances of returning the lost items are no longer zero. And it's time for us to get to know them.
Let's talk about how to find a lost phone on Android through Google and using third-party applications and services.
If a mobile gadget is lost, the functions of modern versions of Android allow you not only to determine its location using cell towers and satellites, but also to block it remotely. And if there is no hope of return (it was stolen), erase the owner’s personal data.
To do this, the following conditions must be met:
- The device must be turned on (it is not necessary that your SIM card is in it).
- It must be linked to your Google account.
- The “Remote Control” function should work on it.
- The transmission of geodata must be activated on it and Internet access must be enabled.
- The phone must be detected in Google Play.
If you have turned off the location setting function (geodata transfer) to save battery power, you will not have a chance to find your lost or stolen phone. Searching via satellite does consume a lot of energy, but there is no need to use it in the city. Enable device location by cell towers - this option is more economical.
How to enable geodata transfer on Android:
- Launch the Settings app.
- In the Personal menu, tap Location Services.
- Select the checkbox for the search method “By network coordinates”.
How to find out which devices are connected to your Google Account:
- Open any browser (on a PC or mobile device, it doesn’t matter), go to Google.com and log in with your account.
- Open the recently used devices page. The phone you are looking for should be in this list.
How to enable remote device control on Android:
- Launch "Options" (Settings).
- Tap "Protection" (Security) in the "Personal" menu.
- In the right pane, select Device Administrators.
- Check the box next to “Android Remote Control” and open it.
- In the “Activate device administrator?” window click "Enable".
How to find a phone on Google Play:
- Go to the Google Play website through any browser, open the “Settings” section (the button with the gear icon).
- Look at the "My Devices" list. All Android phones, tablets, watches, etc. linked to your account must be in this list.
How to locate a lost Android gadget
The steps below are performed through a computer or other mobile device connected to the Internet.
- Open your browser and log in with your Google account.
- Go to the main page of your account and in the “Search for a phone” section, click “Get Started”.
- Select your lost device from the list and enter your password again to log into your account. Once in the search section, click the “Find” button.
The location of your device will be displayed on the area map.
Other available features:
- The phone ringing. When ringing is activated, the device will ring for 5 minutes (even at zero volume), attracting people's attention. However, this helps more if you don't remember where you put it, but if the dialer is lost or stolen, it can worsen the situation. Also, not all devices support it.
- Blocking. Return to the previous page and open the “Lock your phone” section. Change the default message if desired. Click "Block".
- Call your phone using Google Hangouts messenger. To go, click on the highlighted word.
- Sign out of your account on your device. To exit, press the appropriate button.
- Delete user data from the gadget’s internal memory (excluding the memory card). Select this option if you are sure that the phone has fallen into the wrong hands and an attacker could use the information on it to harm someone. For example, it will start sending malware to your contacts or gain access to electronic wallets. If you agree to deletion, click the “Yes, erase” button, but searching on the map, blocking and dialing will be unavailable after that.
Services similar to Google's Phone Finder are also being developed by mobile device manufacturers. Their operating principles and range of capabilities are the same or slightly larger. For example, Samsung offers its smartphone users the following:
- Determination of location on the map.
- Remote blocking.
- Erasing confidential data.
- Ringing (playing a ringing tone loudly for 1 minute to attract the attention of others).
- Access to call log.
- Notification when the owner's SIM card is removed.
- Remotely switching the device to “emergency mode” - reducing the screen brightness and disabling most functions and applications to save battery power. To keep a lost phone in sight for as long as possible.
Find my device from Google - a mobile application for finding lost devices
To simplify the search for lost or stolen Android gadgets, you can also use a mobile application, available for free download from Google Play. It has the same set of functions as the Google Phone Finder service. Namely:
- Allows you to determine the location of the gadget on the map.
- Rings it (makes it ring at maximum volume for 5 minutes).
- Blocks use.
- Allows the owner to log out of the Android account and remotely erase user data.
Find my device is intended to be installed on the device that will be used for searching, not on the one you want to protect from loss.
The conditions for the availability of application functions are the same as for “Find a Phone” through the Google browser service.
Phone search services by cellular subscriber number and IMEI
PLNET (Phone-Location.net)
The Russian-language PLNET web service allows you to determine the location of a lost gadget by both phone number and IMEI (the international mobile device identification code assigned to each device at the factory). The search is carried out using satellites and cell towers and works in the following networks of Russian, Ukrainian and Kazakh cellular operators:
- Beeline.
- Megaphone.
- Kyivstar.
- Kcell.
- Vodafone.
- Altel.
- TELE2.
- Velcom.
The main functions of the service are paid. Free, unlike Google, it allows you to find out only the country, region and city in which the device you are looking for is located. More accurate coordinates are available for 500 rubles after registration. In addition, with a paid subscription, real-time device tracking, history of its movements, and search by IMEI are available. In the latter case, you should indicate, along with the IMEI, the number of the SIM card that the owner was using before the phone was lost. If you didn't have time to write it down while you had the phone, look at the stickers on the box.
The service has similar functions for determining the location of devices, with the exception of searching by IMEI. Printouts of travel history are also available for paid subscribers. The one-time service of determining exact coordinates by phone number costs 900 rubles.
The service operates in the networks of the following mobile operators:
- Beeline.
- Megaphone.
- Kyivstar.
- Kcell.
- TELE2.
- Velcom.
PLNET, OM-TEL, and other similar resources are still more suitable for spying on loved ones (children, spouse, etc.). They are of little use in searching for stolen smartphones, because an attacker, if he is not devoid of intelligence, will immediately replace the owner’s SIM card with his own. In this case, the service will show the place where your SIM card was last registered in the operator’s network. Or it won't show anything.
— a service for checking serial numbers and IMEI of various mobile devices to determine whether they are included in the database of lost and stolen ones. Supports all phone models and brands.
The SNDeepInfo user can add the IMEI or serial number of a lost or found device to the service database, leaving his email for communication. If you wish, you can also specify the amount of the return reward here. No registration or payment is required for this.
The service works similar to the previous one, but only maintains the IMEI database. With its help, you can, for example, find out whether a phone purchased second-hand was stolen from the previous owner. And also add the code of your device to the database.
The author also considers phone search services by IMEI to be of little use, because with their help it is impossible to find out either the location of the device or who is currently using it. They are designed for honest people who, if they find a device lost by someone, will themselves begin to look for its owner. Law enforcement agencies also do not use such databases - they have the opportunity to obtain the necessary information directly from mobile operators.
Anti-theft apps for smartphones
CM Security: protection and antivirus
In addition to antivirus, firewall and system optimization tools, it includes an anti-theft module. It includes:
— a program to protect your device from theft with an expanded range of capabilities. Among them:
- Remote monitoring of phone movement through the application website.
- Remote blocking.
- Calling.
- Sending messages to a lost phone.
- Deleted screenshots.
- Taking photos and videos of the attacker's face. Record sound through a microphone.
- Erase user data from internal memory and SD card.
- Remote control of the device via the console interface using commands.
- Automatically enable geodata transfer if it is disabled.
- Power cut-off blocking so that a thief cannot turn off the device and thereby interfere with his search.
- Create your own user rules, etc.
The majority of Cerberus functions only work in the paid version. Even more of them are available when you gain root rights.
Sometimes you need to find your phone on a map. This can be caused by various reasons: you don’t remember where you left it, you lost it, or it was stolen from you. You can also track where your child is. A phone running the Android operating system can easily cope with this task.
To find a stolen or lost phone (running Android) or use other remote control functions, go to the official portal https://www.google.com/android/devicemanager(you need to sign in with your Google account). The first time you visit the site, you will need to agree to the terms and conditions that allow Device Manager to use location data. Then a window like this will open.
If you have multiple devices registered, you will be prompted to select one of them. It is important that the phone must be online, data permission must be activated (or connected to the Internet via Wi-Fi), and “Access to location data” must be enabled. Also in your account settings Google+ you need to enable precise location detection (this can be done through “My Account”, but it’s faster to find through G+).
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Mobile devices often get lost when left in crowded places. Cell phones often fall out of bags, pockets, or are simply stolen by intruders. How to find android? Using the system's functions, you can determine the location of the smartphone, block the device, and delete personal information.
How to find a lost Android phone through a computer
Modern communications simplify the search for an Android phone and make it possible to control a mobile phone from a distance. If the device disappears in the mountains, where there is no cellular communication, runs out of power and turns off, the ability to access the gadget is reduced to zero. How to find an Android phone? The likelihood of a device being quickly detected increases if it:
- is in the on state;
- has access to the Internet;
- equipped with a geolocation function.
How to find a turned off Android phone through a computer
The ability to find a lost device is significantly limited if the cell phone does not work. How to find a turned off Android phone through a computer? The service offered by Google will help with this - Android Device Manager. A prerequisite for using the service is constant access to the Internet or GPS navigation. A Google account is also required.
Google search for Android phone
Gadget owners usually create a Google account. Using your account, you can download games, updates, register on websites, and install useful applications. One of the functions of a Google account is to determine the location of a stolen or lost smartphone, even if it is turned off. The system is equipped with a device manager. Enabling this feature makes it easier to determine the location of the device if it is stolen or lost in the future. Versions 5.0 and higher do not require such activation. This setting is enabled by default.
To find an Android phone using your Google account in the future, you need to activate the device manager. Your actions:
How to find a phone on Android? To do this, you need to follow the link www.google.com/android/devicemanager and activate your account, if this has not been done previously. Then the system itself will find the smartphone registered to this account. The user will see a control panel with suggestions for further actions regarding the cell phone - test call, blocking, deleting personal data. In addition, the owner of the smartphone will see a map indicating the location of the gadget.
Android phone tracking software
There are special programs that make remote search for Android possible. They work in the same way as the Google device manager, but have features in terms of functions, interface, and other nuances. Tracking an Android phone in this way is possible using:
- Lost Android - the program is notable for the fact that after installation it appears in the list as Personal Notes and has a shortcut to an ordinary notepad. If your cell phone is stolen by criminals, they most likely will not realize that this application is on it.
- Lookout Security & Antivirus - in addition to tracking the location of the device, it provides full protection for the gadget from unwanted access, viruses, and spyware. It is possible to recover lost data.
- Where’s My Droid – controls the smartphone, makes it call itself, sends its coordinates to a given number. The Pro version allows you to take hidden pictures. The person holding the stolen gadget in his hands will not know that he is being photographed. The resulting images are then sent to the specified address.
Video: Android remote control
Losing an Android phone is unpleasant. Even more unpleasant if the phone is stolen. In this article, we will talk about applications that will help you block your Android device in case of loss, remotely delete information from it, or even give “attackers” a short message with information.
Here it is necessary to make a reservation that most applications for finding a lost tablet or phone only work if the device has an Internet connection. In addition, in order to find a lost Android phone, the geolocation search, location determination functions, as well as the remote system control function must be activated on the device.
So, let's begin. The easiest way to find a lost Android phone is through Google. If your phone or tablet is linked to your Google account, simply go to google.com/android/devicemanager and enter your Google account login information.
Next, you will be asked to choose from three actions: determine the location of the device on the map, make the phone ring (this is useful for those who lose their phone within the apartment), or, if you are absolutely sure that the phone was stolen (and Google map confirms this) , you can use the function to delete data from the phone memory.
But, there is a possibility that the data from the flash card will not be deleted (Google will warn you about this). It all depends on the phone model, and it may work out.
This feature can also be successfully used by parents to get information on where to find a child with your (or his) phone.
One of the most interesting additional applications for finding a lost Android phone is Android Lost. Downloading the program is simple, it is free, without any registration. In addition, the icon on the desktop will not give itself away, as it is called Personal Notes.
Is it possible to find an Android phone? Of course, in the event of loss or disappearance, we act in the same way as in the first case: go to the website androidlost.com and enter the Google entry. On the Control tab, you can control the phone - make it ring or vibrate.
You can also determine the geographical location of your Android phone using GPS data (even if the search on the phone is turned off) or the mobile network of the SIM card. If the SIM card has been changed and geolocation is completely disabled (for example, the device is turned off), you can try to set the location where the phone was last active.
From your computer, you can view all messages in your Android phone, send a new message from an already lost phone, or display some kind of message on the monitor.
But the most useful thing, especially for those whose phone is actually stolen, is the ability to get a photo of the attacker through the front camera.
It is enough to send a message to the phone, the answer to which will be OK, something that does not arouse suspicion among the robber. For example, a message pops up stating that the lost phone has an update for such and such an application. The criminal clicks OK, and the camera receives his photo.
Modern mobile devices are quite high-tech and their operation is unthinkable without the use of the Internet. The most popular Android mobile platform from Google was no exception. Considering the fact that a very large number of people use Android smartphones, it is not surprising that the question often arises, how can find a lost or stolen phone or remotely erase information on it.
How to activate phone search on Android
The function of finding a lost phone appeared in Android in 2014 and it works for all users without exception by default. The only necessary condition is creating a Google account and entering information about it in the device itself. You can create a Google account both on your phone and on your PC. I wrote how to do this on a computer. A mailbox in the Gmail service is your Google account.
To check how phone search works, go to link and enter the password for your account. If location detection is turned on on your phone (I usually turn it off to save battery power), then you can see the location of your phone on the map.
Google map
Using your Google account, you can not only see the location of your phone, but also see when it was last connected to the Internet, and also activate a sound signal on your phone ( Call) and remotely clear the smartphone’s memory (run the process of a full reset on Android).
remote dialing or blocking
The ringing function is relevant if you have actually lost your device and cannot find it, for example in an apartment or somewhere else. The sound signal will help you locate its location by ear.
How to remotely lock a phone and delete all data from it?
You can block your phone and delete data as a last resort if you know for sure that it has fallen into the wrong hands and you do not want private information - SMS, photos, WhatsApp correspondence, etc. - to be read by a third party.
In order to be able to remotely clear the smartphone’s memory, you must in advance give permission to do this in the phone settings. This is usually done in the section “Security” – “Device” – “Administrators”
On my phone it looks like this:
After I allowed remote control of Android in the phone settings, then in the section DeviceManager another “Block” option has appeared
Now I can remotely lock my smartphone if it is lost or stolen. In the lock settings, you can set a password, the text that will be displayed, for example, “return the phone to the address. Moscow, Chistoprudny Blvd., 2-16” and indicate a phone number to contact you.
blocking settings This is what my phone screen looks like when I remotely locked it:
The screen will not be unlocked until you enter the password correctly.
If you log in remotely clear smartphone contents Keep in mind that the data on the card may not be deleted (but this is not certain). The likelihood of deletion or not deletion depends on the specific version of Android and phone model.
Conclusion
This method of finding a lost or stolen phone is not a panacea. It is enough to do a HardReset on your smartphone and completely clear the memory, including Google accounts and other things, and the phone will return to working condition. This search method is designed for completely banal cases - the phone really got lost, for example in the grass, room, garden, etc.
There are cases when people found other people's phones and continued to use them without changing anything. for example, this is how it is described.
In this regard, the protection of Apple devices has been made much more serious; if you lost your iPhone, and the “find my phone” function was active on it, then through icloud you can completely “ brick" device. That's why stealing an iPhone is completely pointless, because you simply won't be able to sell it or use it for its intended purpose.
Many owners of mobile gadgets ask the question of how to find a lost Android phone. Sometimes you simply lost it at home, but in other cases it could have been stolen. Don't despair, as there are ways to find a lost Android phone from a computer. Users can resort to the functionality, as well as use other third-party programs.
Finding a phone using Google
The developer of this operating system has provided the ability to find your Android mobile devices if they are lost. However, to do this, remote control must be activated on the phone, and you must also be logged into your Google account. If you have not yet done this on your smartphone, then be sure to activate this function, since only it will subsequently help you find your phone via the Internet on your PC. To enable remote discovery, follow these steps:
- Go to the general settings of your gadget.
- Find the Security submenu and then enter it.
- Scroll down to Device Administrators. Go to this point.
- Check the box next to “remote control”.
This completes the settings on the smartphone. Now that your phone has been stolen, it can be found. Please note that the stolen Android phone must be turned on. A switched off phone cannot be tracked using this system. To determine where your mobile phone may be located, you need to do the following:
Users also have access to the “Call” function. You can not only find a stolen phone, but also block the device or completely erase data from it. If you delete the data, attackers will not be able to use accounts and other information contained in the phone's memory. If someone has found your phone, you can send them a message using the Block feature.
What should I do if I lost my phone? First of all, use the service from Google, as this is the easiest and most convenient way to search for a mobile phone. To find it, the smartphone must be turned on and connected to the Internet. Otherwise, the service will show the time and place of the last detection.
We use additional software
One of the ways to find a stolen gadget is to install special programs that inherently provide an analogue of the service described above. The official Play Market store and the Internet offer dozens of applications that will quickly find a lost smartphone. Let's look at the most popular of them.
Talklog
The company of the same name has developed a special application that allows you not only to determine the location of the phone, but also to track calls and SMS messages. To do this, you need to go to the official website of the developers and then create an account. On the “add device” tab you will be given a unique link to download the application.
- Install and run the program on your smartphone. Be sure to allow your location to be determined.
- Restart your smartphone.
- Go to your personal account on the official Talklog website, and then find the “Location” tab.
- The system will provide the coordinates of your phone. The program determines the location of the smartphone using GPS and GSM data.
The only significant drawback of this application is that it is paid, but during the first 12 hours the user has access to absolutely all the functionality of the program.
This program is almost identical to the one described above, with the exception that it is absolutely free. Don't know how to find your phone? Then download the application to your device, and allow administration of it. So you can go to the official website of the program, where you need to log in through your Google account.
Let's figure out now how to track a device? Select "Get Location" from the list of commands. After this, a map with the location of the smartphone will appear on the screen.
The application has huge functionality, which includes:
- smartphone blocking;
- creating a sound or vibration signal;
- reading recent conversations;
- the ability to take a photo using the front or rear camera;
- read Wi-Fi connection data and much more.
For the program to work, the phone must be within network coverage and turned on.
Where's My Droid
An alternative application with fairly wide functionality. The user will also have to install it on his smartphone, after which he can perform various manipulations with the lost device from a remote phone or computer. The developer company's website has a convenient interface that will allow you to take a picture of the camera, send a signal to your phone, or determine your location.
An additional advantage is that the developers are constantly improving the application and also adding new features to it.
Avast Anti-Theft
One of the most popular programs that allows you to protect your phone is Avast Anti-Theft. The key feature is that once installed and configured, it is virtually untraceable. It is not displayed anywhere except in the list of installed programs. The attacker will not even realize that he is being monitored.
The developers have also created a convenient and intuitive web interface where you can perform such a variety of actions as call, send a message, erase all data and much more.
The search is carried out through Google maps. It is possible to turn on a satellite map, as well as track the route of the phone while moving.
The applications described are an excellent answer to the question of how to find a stolen phone.
If all else fails
How to find a lost Android phone if all search methods through a computer are ineffective is an equally popular question. Here you need to contact either your telecom operator or law enforcement agencies. They have all the necessary equipment that will allow you to track your device almost anywhere. You must have a really compelling reason to contact law enforcement.
Pre-prepare documents for purchasing the gadget, which should also contain IMEI - the unique identification number of your smartphone. Be sure to take the box and receipt from the store with you. All this will serve as proof that you are the owner of the lost device.
